Transitions to Activity Based Working are far more successful where targeted and effective change management principles are applied to the stakeholder population. Successful change management leads to better adoption of the principles of ABW, fuller use of the space and technology and lessens the psychological impact on staff.
The Accommodation Program was a high-profile initiative which had high impact, across every directorate of the organisation. There was a significant cultural change piece attached to the transformation to Agile working. In order to achieve behavioural adoption and cultural change, TCS was able to assist Sydney Trains with many aspects of the planning and early implementation stage, including:
The program was rolled out over a two-year period, utilising the change management approach designed by TCS.